Contract Management: Credit where credit’s due

Sherree Westell considers at service credits and practical tips for drafting effective terms ‘This article looks at some of the key legal issues associated with the negotiation and drafting of service credits and aims to provide some practical tips for so doing.’Whether concluding a contract for outsourced technology services, software as a service or more …
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Cases Referenced

  • Alfred McAlpine Capital Projects Ltd v Tilebox Ltd [2005] EWHC 281 (TCC)
  • CMC Group plc v Michael Zang [2006] EWCA Civ 408